I understand things come up. I require a 24 hour cancellation to reschedule a lesson. If the client has purchased a package of lessons a cancellation of less than 24 hours results in the loss of that lesson. If this is the client’s 1st lesson I require that lesson to be paid for before we can schedule any additional dates. For a no-show with no communication, I ask that the person find another company to work with rather than contacting me and trying to reschedule.
If you have an issue that can’t be resolved with Jim at Behind the Wheel Driving Instruction LLC, please contact ThirdPartyPrograms@odot.oregon.gov.