I require notice within 24 hours to cancel or reschedule a lesson. If the client has purchased a package of lessons a cancellation of less than 24 hours results in the loss of that lesson. If this is the client’s 1st lesson, I require that missed lesson to be paid for before we can schedule any additional dates. If the client pays for a package of lessons and wants to cancel with refund there is a $100 dollar charge for a refund on packages.
If you have an issue that can’t be resolved with Jim at Behind the Wheel Driving Instruction LLC, please contact ThirdPartyPrograms@odot.oregon.gov.